Last Updated: 05 May 2025
This Privacy Policy describes how The Anjuna Bay (hereinafter referred to as « we, » « us, » or « our ») collects, uses, and shares personal information of users (« you » or « users ») of our website, https://theanjunabay.com/ (the « Website »).
1. Information We Collect
We may collect the following types of personal information from you:
Information You Provide Directly:
- Contact Information: When you contact us through the Website (e.g., via a contact form or email), we may collect your name, email address, phone number, and any other information you provide in your message.
- Booking/Form Information: If you make a booking or form submission through the Website, we may collect your name, email address, phone number, address, payment information (processed by a third-party payment processor), and details related to your submission.
- Newsletter/Marketing Subscriptions: If you subscribe to our newsletter or marketing communications, we will collect your email address.
Information Collected Automatically:
- Log Data: Our servers automatically record certain information when you access or use the Website, including your IP address, browser type, operating system, referring URLs, device information, pages visited, and the dates/times of your access.
- Cookies and Similar Technologies: We may use cookies, web beacons, and other similar technologies to collect information about your browsing activities on our Website. This may include your preferences, session information, and website usage patterns. You can manage your cookie preferences through your browser settings.
- Analytics Information: We may use third-party analytics tools (e.g., Google Analytics) to collect and analyze information about how users interact with our Website. This helps us understand user behavior and improve our Website.
2. How We Use Your Information
- We may use your personal information for the following purposes:
- To respond to your inquiries and provide customer support.
- To process and manage your bookings or reservations (if applicable).
- To send you newsletters and marketing communications (if you have subscribed).
- To personalize your experience on our Website.
- To administer and improve our Website, including troubleshooting, data analysis, testing, research, and statistical purposes.
- To monitor and analyze usage trends and patterns on our Website.
- To detect, prevent, and address technical issues and security incidents.
- To comply with applicable laws, regulations, and legal processes.
- For other purposes disclosed to you at the time we collect your information or with your consent.
3. Sharing Your Information
We may share your personal information with the following categories of recipients:
- Service Providers: We may engage third-party service providers to assist us with various functions, such as website hosting, payment processing, email marketing, analytics, and customer support. These service providers will have access to your personal information only to the extent necessary to perform their services and are obligated to protect your information.
- Business Partners: If we offer joint promotions or services with business partners, we may share your information with them as necessary to fulfill the promotion or service.
- Legal Authorities: We may disclose your personal information to law enforcement agencies, government authorities, or other third parties if required by law or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transaction, your personal information may be transferred to the acquiring entity. We will notify you if your personal information becomes subject to a different privacy policy as a result of such a transaction.
- With Your Consent: We may share your personal information with third parties with your explicit consent.
4. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required by applicable laws and regulations.
5. Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request that we correct any inaccurate or incomplete personal information.
- Deletion: Request that we delete your personal information.
- Objection: Object to the processing of your personal information in certain circumstances.
- Restriction of Processing: Request that we restrict the processing of your personal information.
- Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
- Withdraw Consent: Withdraw your consent at any time where we are relying on your consent to process your personal information.
- Lodge a Complaint: Lodge a complaint with a data protection authority if you believe our processing of your personal information infringes applicable laws.
To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before responding to your request.
6. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmissionover the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Third-Party Websites
Our Website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
8. Children’s Privacy
Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children without verifiable parental consent. If you believe that we have collected personal information from a child without such consent, please contact us immediately, and we will take steps to delete the information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the « Last Updated » date at the top. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Whatsapp: +62 813 2277 7710
Jl. Labuan Sait 10 , Pecatu, Kec. Kuta Sel., Kabupaten Badung, Bali 80361, Indonesia
Open every day : 9am-6pm